Reports

Three numbers tell you how a hotel is doing: occupancy (how many room nights you sold), ADR (the average price of a sold night) and RevPAR (revenue per available room night, which combines the two). Hoteliera calculates them from your bookings; there is nothing to set up. The figures below come from the handful of test bookings made earlier in this guide, so they are small. With a few months of real bookings the same screens become your monthly check-up. For the ideas behind the numbers, see ADR and RevPAR, explained simply.

Hands-on: RevPAR and ADR

1. Open Reports › RevPar/ Adr.
2. Set the Report Period (here November) and Group By Week.
3. The cards on top give the totals: with two November bookings (Sophie and the Bruno family), occupancy is 3.9%, ADR €160.86 and RevPAR €6.29.
4. The table splits the figures week by week and per room type. Rows after today are greyed: they are on the books, not yet realised.

Hands-on: the sales report

1. Open Reports › Sales report.
2. Pick a Preset (here Next 60 days) or a Stay period.
3. The totals show reservations, rooms, nights, guests, lodging and income, split by channel in the table below. Once Booking.com or Airbnb are connected, each gets its own column.