Hoteliera Tutorial: How to Use Hoteliera to Easily File Tourist Information Reports (Compliance Guide)
Hoteliera How-To Guides & Tutorials
Legal, Tax, and Regulations
In places like Spain and Romania, hosts are required to submit guest identification data to the police or regional government within 24 hours of arrival. This is mandatory and non-negotiable.
Failing to do this correctly can result in serious fines.
The Problem with Manual Reporting
- Collecting Data: Guests rarely carry photocopies of their ID/passports. You need a secure way to collect the information.
- Formatting: The data must often be entered into a specific government website or formatted in a precise way (e.g., XML or specific spreadsheet format).
The Automated Compliance Solution
Hoteliera’s PMS is designed to solve this administrative burden.
How Hoteliera Automates Compliance:
- Data Collection: The Guest Portal securely asks the guest to submit their passport/ID details digitally before they arrive.
- Export & Format: In the Compliance section of your Hoteliera dashboard, you can select the required date range. The system automatically generates the report file (e.g., the CSV or police form format) required by your regional authorities (e.g., Guardia Civil in Spain, or local Police in Romania).
This feature turns a complex, mandatory task into a five-minute process, guaranteeing you stay on the right side of the law.
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